Trade Support Associate

Copeland Capital Management

Department: Trading & Operations
Title: Trade Support Associate
Location: Conshohocken, PA
Reports to: Director of Operations
Education Required: Undergraduate Degree
Experience Required: 2-5 years related industry experience
Industry Experience: Strong knowledge of investment operations
Investment advisor & retail operations knowledge
Trade settlement – domestic and international
Client communication
Computer Skills: Strong knowledge using various custodian platforms
Must be proficient in using advanced Excel functions and able to organize and
analyze large data volumes
Other Skills: Excellent communication, interpersonal and organizational skills
Ability to manipulate data and operate at a high level under pressure
Attention to detail

The Operations Associate will be a key member of the trading and operations team and will report
directly to the Director of Operations with oversight from the Director of Trading. This role will primarily
be operations focused and include daily operational support responsibilities to ensure that accounts and
systems are “Ready to Trade” in accordance with firm policies and procedures. The successful candidate
for this position will have the opportunity to greatly expand their knowledge, functionality, and value in
the investment management industry. There will be an emphasis on operations, new client onboarding
and trade construction with some elements of trade execution on retail and model-based platforms.


  • Perform trading related operational procedures including various reviews to ensure that
    accounts are properly traded against approved models
  • Provide daily support for cash, position and end of day reconciliation exception reports
  • Process corporate actions on internal accounting systems, trade order management systems
    and third-party platforms
  • Utilize trading and operational checklists to document performance of policy and procedures
  • Assist Director of Operations with proxy voting, daily routine and ad hoc projects
  • Analysis of attribution, cash flows, commissions and soft dollars
  • Onboard new client accounts to accounting, order management and operations systems
  • Monitor trade match status on CTM and resolve trade breaks
  • Ensure trade settlement on domestic and international equities
  • Weekly reconciliation of model delivery platforms to internal models
  • Weekly drift analysis on large account sets to internal models
  • Assist Director of Operations with month end and quarter end reporting


  • Assist trading desk in trade rotation review and construction
  • Trade construction for strategy and cash flow driven trades
  • Process tax harvest requests, including tax lot analysis
  • Assist in completion of trade related RFP requests from Marketing
  • Ad hoc reporting and analysis
  • Retail trade execution on various retail and model-based platforms, including APL

Please email resume, cover letter and any references to